About Akasa Air
The Sky belongs to everyone; it embraces all. Akasa Air India’s newest and most dependable airline will make air travel inclusive and affordable for everyone - all in the Akasa way!
We are on a mission to transform India’s air transportation ecosystem and empower our customers by offering our unique combination of warm & efficient customer service, reliable operations, and affordable fares.
Akasa Air’s empathetic and youthful personality, employee-friendly culture, customer-service philosophy, and a tech-led approach will make this commitment a reality.
Akasa Air’s symbol – the sharp rising ‘A’, draws its inspiration from the elements of the sky. It depicts the rising sun, the effortless flight of a bird, freedom, dependability, and the spirit of flying. Always moving upwards, always inspiring to rise.
The sunrise orange in our logo is a blend of warmth and energy, youth and creativity, enthusiasm, and inspiring wellness, just like the sun - a ray of optimism and positivity.
Our passion, nobility, and independence are depicted through the hues of passionate purple, a rarity in nature, hence precious, pure, and mystique.
Please be cautioned of people claiming to represent Akasa Air, misusing the brand name and name of our employee’s demanding money in exchange for interviews and jobs. Akasa Air neither charges any fee nor requires any money deposits from job seekers at any stage of recruitment nor collect any fees from educational institutions for participation in a recruitment event. It has a robust recruitment process where the employment criterion is based purely on merit.
Any person dealing with unauthorized parties for seeking job opportunities with Akasa Air in lieu of money is doing so at his/her own risk. Akasa Air does not have any obligation to provide employment to anyone who has been issued a fraudulent offer letter and is not responsible for any losses (monetary or otherwise) including but not limited to loss of data as a consequence.
Should you come across any such fraudulent activities or have any information regarding solicitation for recruitment or employment in lieu of any benefits, please assist us in taking appropriate action to curb such mala fide activities and bring such matters to our attention by reporting it at info@akasaair.com
Job Description
This is a remote position.
Job Position Summary
Responsible for check-in, Reservations, ticketing, Special category passenger handling, Boarding Gate functions under the supervision of Duty officers / Duty Managers.
Key Responsibilities
Accepting reservation and issuance of tickets at airport ticketing counters.
Smile, greet customers when they approach for checking or any query.
Checking of customer’s identity and checking them and their baggage for the flight, correctly recording of all weights and items which are to be put into the aircraft.
Profiling of customers at checking, brief them on DG regulations and security banned articles in checked or hand baggage.
Accept registered baggage and check if any visible damage and get LRT signed, customer to be informed about the liability and charge excess baggage (in case of exceeding normal baggage allowance).
Announcement of boarding, updating of FIDs, attending queries of customers, Reconciliation of checked in passengers at the boarding gates.
Coordinate for connecting customers, their location and take advise / instruction from red cap, duty manager if flight has to be delayed to accept them. · Strict adherence to company policies, ensure properly groomed at all times.
Not under influence of alcohol or banned substance.
Ensure adherence to policies and procedures as laid down in the GOM.
Effective use of ramp equipment, guiding blue collar teams for quick turnaround of aircraft.
Carry out gate boarding functions like zone wise boarding, BGR and manual boarding in case of systems down.
Secure, safe, punctual handling of customers, baggage, crew as applicable by organizing and controlling the terminal operations.
Ensure all communication, operational or administration are actioned promptly.
Responsible for reporting to the superior’s occurrences, events, violations and acts that may affect safety, security and company reputation.
Procedure is followed for the carriage of arms and ammunition, HUM, DGR etc.
Desired Qualification / Certifications
Graduate
Minimum (10+2)
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