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WORK FROM HOME AT JINDALX PERMANENT -OVERVIEW
- Company – Jindalx Permanent Work from home
- Role – Customer Care Executive
- Qualification – 12 Pass Any Graduate
- Experience – 0-3
- Location – Remote hiring office Noida
- Salary – 3 Lpa – 5 lpa
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WORK FROM HOME AT JINDALX PERMANENT – ABOUT COMPANY
Jindalx was a part of the Jindal Stainless group, a prominent industrial conglomerate in India with a focus on stainless steel production and related products. Jindal Stainless has a significant presence in the global stainless steel market and is known for its commitment to quality and innovation in the steel industry. However, for the most accurate and recent information about the company and any walk-in opportunities, I recommend checking the company’s official website or contacting their human resources department directly.
WORK FROM HOME AT JINDALX PERMANENT – CUSTOMER CARE EXECUTIVE RESPONSIBILITIES
- Responding to Customer Queries: Engaging with customers through chat platforms to address their inquiries, concerns, or requests promptly and effectively.
- Providing Product or Service Information: Offering detailed information about the company’s products or services, including features, benefits, pricing, and any ongoing promotions or offers.
- Resolving Customer Issues: Working to resolve customer complaints or issues by providing appropriate solutions, guidance, or escalating the problem to the relevant department for further assistance.
- Maintaining Customer Records: Recording and maintaining accurate and detailed records of customer interactions and transactions, ensuring a comprehensive customer service history for future reference.
- Ensuring Customer Satisfaction: Striving to ensure high levels of customer satisfaction by delivering a positive customer experience, demonstrating empathy, patience, and professionalism throughout the interaction.
WORK FROM HOME AT JINDALX PERMANENT -SKILLS REQUIRED
- Communication Skills: Strong written communication skills to effectively interact with customers via chat, conveying information clearly and professionally.
- Customer Service Orientation: A customer-centric approach, with the ability to empathize with customers, understand their needs, and provide appropriate solutions or guidance.
- Problem-Solving Abilities: Capability to quickly and efficiently identify and resolve customer issues, offering suitable solutions while adhering to company policies and procedures.
- Multi-Tasking: Proficiency in handling multiple chat conversations simultaneously, while maintaining a high level of responsiveness and attentiveness to each customer’s inquiries or concerns.
- Patience and Empathy: Ability to remain patient and empathetic even in challenging situations, ensuring that customers feel valued and heard throughout their interactions with the company’s support team.
HOW TO APPLY FOR THE WORK FROM HOME AT JINDALX PERMANENT INTERVIEW?
To apply for the Work from home at Jindalx Permanent Interview Candidate need to to the Venue that is given below.
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