Latest Jobs At Blue Star -Overview
- COMPANY WEBSITE – http://www.bluestar.com
- Company – Blue Star
- Role – UPSD
- Experience – 0-12 years
- Location – Across india (multiple cities )
- Salary – 4-8 Lpa
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ABOUT BLUE STAR COMPANY
Blue Star is India’s leading Heating, Ventilation, Air conditioning and Commercial Refrigeration (HVAC&R) Company, with an annual revenue of over Rs 7977 crores (972 million USD), a network of 30 offices, 7 modern manufacturing facilities including the new state-of-the-art deep freezer facility at Wada, and Blue Star Climatech Limited’s world-class facility at Sri City; 3132 employees, and 4040 channel partners. The Company has 8000 stores for room ACs, packaged air conditioners, chillers, cold rooms as well as refrigeration products and systems, along with 1,251 service associates reaching out to customers in over 4,100 talukas. Blue Star’s integrated business model of a manufacturer, contractor and after-sales service provider enables it to offer an end-to-end solution to its customers, which has proved to be a significant differentiator in the marketplace. In fact, every third commercial building in India has a Blue Star product installed.
Jobs At Blue Star – Responsibilities For UPSD
- Customer Assistance: Providing support to users/customers regarding product inquiries, technical issues, and troubleshooting. This involves responding promptly to customer inquiries via phone, email, or chat, and offering solutions to resolve their problems.
- Product Knowledge: Developing a deep understanding of the company’s products or services in order to effectively assist users with their queries. This includes staying updated on product features, specifications, and updates.
- Issue Resolution: Troubleshooting technical problems reported by users and working to resolve them in a timely manner. This may involve diagnosing software or hardware issues, providing step-by-step guidance, or escalating complex issues to higher-level support teams.
- Documentation: Maintaining accurate records of customer interactions, including details of inquiries, issues raised, and resolutions provided. Proper documentation ensures that historical data is available for reference and analysis, and helps improve service quality over time.
Jobs At Blue Star -Skills Required
- Technical Proficiency: A strong understanding of the product or service being supported, including its features, functionality, and technical specifications. This allows support representatives to effectively troubleshoot issues and provide accurate solutions to users.
- Customer Service Skills: Excellent communication and interpersonal skills are essential for interacting with users in a professional and helpful manner. This includes active listening, empathy, and the ability to remain calm and patient, even in challenging situations.
- Problem-Solving Abilities: Strong problem-solving skills are necessary for diagnosing technical issues reported by users and identifying appropriate solutions. This may involve logical reasoning, analytical thinking, and the ability to think creatively to resolve complex problems.
- Attention to Detail: Being detail-oriented is important for accurately documenting user inquiries, issues, and resolutions. Attention to detail ensures that information is recorded correctly and can be easily referenced by other team members or departments.
HOW TO APPLY FOR BLUE STAR 2024 ?
To apply for the Blue Star 2024 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Blue Star company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
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