Capita Latest Work From Home Job | Customer Services Executive

Work from home jobs vacncies at Capita 2024 

Capita Work From Home Jobs for the role of Customer Services Executive. Capita is hiring Customer Services Executive in Mumbai. Candidates with a Graduate degree in any field are eligible to apply for this role. Capita provides a Hybrid mode of working for this role. Read below for more details.

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Capita plc is a leading business process outsourcing and professional services company headquartered in London, United Kingdom. The company's services include customer management, digital and software solutions, HR and recruitment services, property and infrastructure consultancy, and financial services outsourcing, among others. Capita operates across multiple industries, including government, healthcare, education, financial services, and telecommunications, helping clients streamline operations, improve efficiency, and deliver better services to their customers.

Capita Work From Home Jobs: Job Description

Role - Customer Service Executive

Qualification - Any Graduate 

Experience - 0-2 years

Location - Work From Home

Responsibilities for work from home in capita 

• Ability to create plans to improve customer experience.
• Ability to guide and manage customer service teams.
• Solving complex customer issues.
• Establishing strong connections with key customers.
• Monitoring customer service performance.
• Ability to Work with other departments to improve service.
• Handling issues that could harm customer relations.

Skills Required for work from home job in capita 

• Good communication skills.
• Good at decision-Making, especially under pressure.
• Good at resolving issues calmly and diplomatically.
• Good Understanding of relevant tools and technologies.
• Adjusting to changing needs and situations.

Capita Work From Home Jobs : FAQ

What does the Capita do?

Capita is a leading provider of business process services, driven by data, technology and people.

What is Customer Service Executive salary?

The average salary for Customer Service Executive is ₹19,575 per month 

What is executive customer service?

The Customer Service Executives are the support system of companies that often communicate with their customers.

Is Capita India a good company?

Yes.

What are the skills of a Customer Executive?

• The key skills of customer service executive are:
• Empathy.
• Problem solving.
• Communication.
• Active listening.
• Technical knowledge.
• Patience.
• Tenacity.
• Adaptability