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Sutherland Work From Home Jobs | Customer Service Associate | Freshers

Sutherland Work From Home Jobs, Sutherland is hiring for the role of Customer Service Associate in Chennai. Interested and eligible candidates having Any Graduate degree are eligible to apply. Freshers are eligible for this role. The job description and all other important information are given below.

Sutherland is a multinational business process outsourcing (BPO) and technology-enabled services company. The company has presence in over 40 countries, serving clients across various industries, including technology, healthcare, finance, telecommunications, and retail. The company offers a wide range of services, including customer service, technical support, sales, back-office processing, and digital transformation solutions. Sutherland leverages advanced technologies such as artificial intelligence, automation, and analytics to optimize processes and improve business outcomes for its clients.

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Sutherland Work From Home Jobs : Job Description

Role - Customer Service Associate 

Experience - Freshers 

Location - Work From Home 

Responsibilities for work from home jobs for freshers 

• Ability to read and understand the process documents provided by the customer
• Analyze the insurance claims and process as per standard operating procedures
• Understand and calculate the patients responsibility and perform insurance calculations
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims

Skills Required for work from home jobs for freshers 

• Ability to learn quickly and embrace change
• Strong communication skills in English
• Ability to Understand process knowledge quickly and efficiently
• Adaptable and flexible
• Ability to work well in a team
• Comfortable multi-tasking in a high-energy environment.

Sutherland Work From Home Jobs : FAQ

What is the salary of Customer Service Associate?

Sutherland Global Services Customer Service Associate salary in India ranges between ₹1 Lakh to ₹5.8 Lakhs/yr

What does a customer service associate do?

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization

What are the skills of a customer service associate?

Customer service associate must have qualities like active listening, empathy, problem-solving and communication.

What is the work in Sutherland?

Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.

Is Sutherland a BPO company?

Yes.